Enabling Roaming

Enabling roaming is so troublesome.  I went to maxis with just my phone and IC and wanted to enable roaming so that I could keep in contact with my family and May Lin during my week long meeting in US.  I waited 5 minutes to be served, and when did, the clerk was busy multi-tasking with two other items that he was busy at.  He first asked for my phone number and then asked when will I need the roaming service to be activated.  Then he requested my passport.  I said, IC tak boleh? Nope... he said.. must have passport.  Well, I am now back home, but not sure if I want to make another trip there again.. wonder why they need the passport for?

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